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Avianca Launches Subscription Service for Small Business Clients

Colombian businesses of up to 100 employees can enjoy benefits such as discounted tickets and unlimited flight changes for a small monthly or annual fee

by Fergus Cole

April 26, 2023

Photo: Avianca, Boeing 787-8 Dreamliner. Courtesy of Avianca.

Colombian airline Avianca has launched a new subscription service exclusive to small and medium-sized enterprises (SMEs).

The airline has partnered with Spanish software company Caravelo to launch Avianca Access—a business-to-business (B2B) subscription platform offering small firms a range of benefits, including flight discounts and free ticket amendments.

By signing up for Avianca Access, members will be offered “special pricing” on airline tickets with Avianca, except for flights to and from Europe. Colombia-based Avianca is one of the largest airlines in South America and operates flights to destinations throughout the Americas, including multiple U.S. airports such as New York (JFK), Los Angeles (LAX), and Miami (MIA).

Photo: Avianca, Airbus A320neo. Courtesy of Avianca.

Members will also be allowed to make an unlimited number of date or hour changes to their flights, change their flight to an earlier one the same day, and gain access to their dedicated business portal to self-manage their flight bookings and employees. And unlike many subscription services, members don’t have to commit to annual consumption quotas.

Memberships are currently available in four tiers, depending on the number of traveling employees within the company. These are:

  • Access 10: For 1 to 10 travelers ($10/month or $96/year)
  • Access 25: For 11 to 25 travelers ($25/month or $240/year)
  • Access 50: For 26 to 50 travelers ($50/month or $480/year)
  • Access 100: For 51 to 100 travelers ($100/month or $960/year)

While the scheme has yet to be officially launched to the public by Avianca, it has been in operation since November 2022 on an invitation or request-only basis. However, a public launch is expected sometime later this year.

Caravelo, the tech company providing the software for Avianca Access, specializes in creating subscription solutions to travel firms. The Spanish company has previously partnered with European low-cost carrier Wizz Air to launch a subscription service for flights in Italy and Poland. However, this particular scheme targets the business-to-consumer (B2C) market. Other airlines offering B2C subscription services include Alaska Airlines, Frontier Airlines, and Volaris.

Photo: Avianca, Boeing 787-8 Dreamliner. Courtesy of Avianca.

“I am happy to confirm that business-to-business-travel subscriptions are now a reality. We have worked with Avianca to create the world’s first airline subscription program aimed at small and medium enterprises,” said Iñaki Uriz, CEO of Caravelo.

To sign up for Avianca Access, visit Avianca’s website and fill in the Avianca Empresas registration form. Once completed, accept the terms and conditions, and select the membership type you require for your SME. You will then receive an e-mail confirming your Client Code number, after which you can sit back and enjoy the benefits the flight subscription service brings to your business.