Travel news, reviews and intel for high-flyers

JetBlue

JetBlue is an American airline headquartered in Long Island. Founded in 1998, it is known for its customer-centric approach, offering a range of amenities such as free in-flight Wi-Fi, live TV, and comfortable seating. JetBlue operates a network of domestic and international flights, serving destinations in the United States, the Caribbean, Latin America and Europe. The airline is recognized for its distinctive blue branding and award-winning Mint suites and food and beverage program. JetBlue's loyalty program, TrueBlue, rewards frequent flyers with points and benefits.

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FAQ

What is JetBlue's TrueBlue program?

Passengers of JetBlue can sign up for its frequent flyer programme - TrueBlue - free of charge. Once registration is complete, customers can earn miles by booking flights with JetBlue or their partner airlines. Points can also be earned by shopping with the TrueBlue credit card or booking selected hotels, restaurants and car rental services.

Once enough miles have been acquired, customers can spend them on various services, from flights and cabin upgrades to holiday experiences and magazine subscriptions. One of the advantages of JetBlue is that their miles are never worth less than one cent, which opens up a wider range of viable options compared with other frequent flyer programmes.

Repeat passengers can achieve TrueBlue Mosaic status by racking up 15,000 points in a year or 12,000 points and flying 30 segments. TrueBlue Mosaic customer perks include

 15,000 gifted points
 Free beverages during flights
 Two free checked-in bags
 Priority boarding

What are JetBlue's ticketing options?

JetBlue has five different types of fare class:

Blue Basic

 No carry-on (except on flights to and from London)
 Checked bag not included
 Changes cancellations $100-$200
 Same-day switches are $75
 Additional charge to select seats
 1 loyalty point per dollar spent
 Last to board
 Standard seating

Blue

 One carry-on allowed
 Checked bag not included (except on flights to and from London)
 No change/cancellation fee
 Same-day switches are $75
 Free seat selection
 3 loyalty points per dollar spent
 General boarding
 Standard seating

Blue Plus

 One carry-on allowed
 Checked bag included
 No change/cancellation fee
 Same-day switches are $75
 Free seat selection
 3 loyalty points per dollar spent
 General boarding
 Standard seating

Blue Extra

 One carry-on allowed
 Checked bag not included (except on flights to and from London)
 No change/cancellation fee
 Same-day switches included
 Free seat selection
 3 loyalty points per dollar spent
 Early boarding
 Standard seating

Mint

 One carry-on allowed
 Checked bag not included (except on flights to and from London)
 No change/cancellation fee
 Same-day switches are $75
 Free seat selection
 3 loyalty points per dollar spent
 Early boarding
 Reclinable seating

What are JetBlue's baggage fees?

JetBlue allows every passenger to bring one personal item, such as a small rucksack or laptop. All fares apart from Blue Basic can also bring a carry-on.

Checked-in bags are only included for some passengers. Where bags are not complimentary, fees apply depending on the luggage amount, fare type and JetBlue status.

Blue Basic
 1st bag cost: $35
 2nd bag cost: $45
 3rd bag+*: $150

Blue
 1st bag cost: $35
 2nd bag cost: $45
 3rd bag+*: $150

Blue Plus
 1st bag cost: Included
 2nd bag cost: $45
 3rd bag+*: $150

Blue Extra
 1st bag cost: $35
 2nd bag cost: $45
 3rd bag+*: $150

Mint
 1st bag cost: Included up to 70lbs
 2nd bag cost: Included up to 70 lbs
 3rd bag+*: $150

Mosaic
 1st bag cost: Included
 2nd bag cost: Included
 3rd bag+*: $150

JetBlue Plus Cardmember
 1st bag cost: Included
 2nd bag cost: $45
 3rd bag+*: $150

*Some flights only allow a maximum of two bags.

For transatlantic flights, the 1st bag is included on all fares except Blue Basic. Those wishing to check in a second bag will need to pay $105 unless they have purchased a Mint fare or are Mosaic SkyBlue members.

Oversized bags

Checked-in bags between 63-80 linear inches are chargeable at $150 per bag. Anything exceeding this may not be allowed on the flight.

Overweight bags

Bags between 51-99lbs are chargeable at $150 per bag. Anything exceeding this may not be allowed on the flight.