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Travel news, reviews and intel for high-flyers

United Airlines

United Airlines is a major American carrier headquartered in Chicago, Illinois. Founded in 1926, it is one of the largest carriers globally, operating an extensive network of domestic and international flights. United offers a range of services, including various cabin classes, in-flight entertainment, and Wi-Fi. The airline is a founding member of the Star Alliance and its loyalty program, MileagePlus, provides rewards and benefits for frequent travelers. Known for its comprehensive route network, United serves numerous destinations across the Americas, Europe, Asia, and beyond.

by Business Traveler

October 01, 2022

United expands its in-flight wine selection with premium rosé and bubbly in economy class and adds new non-stop flights to Dominica starting February

By Enrique Perrella

September 30, 2024

The U.S. could follow the E.U. to require airlines to pay passengers cash when they cancel or delay flights

By Fergus Cole

September 13, 2024

United will become the first major carrier in North America to offer Starlink Wi-Fi to its customers

By Enrique Perrella

The airline recently announced the magazine will cease publication and become a digital-only platform

By Fergus Cole

September 10, 2024

American, Delta, Southwest, and United must supply information about loyalty programs the DOT says may be unfair and deceptive

By Fergus Cole

September 9, 2024

For fees between $59 and $299, you could fast-track to SkyTeam Elite or Elite Plus for a year

By Fergus Cole

September 5, 2024

The Chicago-based carrier serves the route four times weekly but will increase daily service from October 27

By Fergus Cole

September 3, 2024

While any strike remains far from guaranteed, an almost unanimous vote in favor of action pressures United management into listening to demands

By Fergus Cole

August 29, 2024

American, Delta, United, and Alaska elites can now match to JetBlue’s Mosaic 1 or 2 levels, with perks such as free checked bags and in-flight beer and wine

By Fergus Cole

August 21, 2024

Renovations will double the number of seats at the crowded lounge, exclusively for long-haul, business-class travelers

By Fergus Cole

August 19, 2024

FAQ

What is United MileagePlus?

MileagePlus is the name of the frequent flyer programme for United Airlines and is free to join. Once you have signed up, you can earn points or miles by spending money with United Airlines or any of their partners. Purchasing flights is the primary way to do this – however, there are other ways, including booking hotels and restaurants and shopping with a United credit card. Points can then be spent on airfare, cabin upgrades or holiday experiences.

Regular flyers who build up enough points will start to move through the MileagePlus Levels. For example, the first level beyond basic membership is Premier Silver which gives eligible passengers complimentary checked-in cabin bags and priority boarding, among other perks. Unlike some frequent flyer plans, MileagePlus points never expire, offering flexibility about when you use them.

What are United Airlines' ticketing options?

When you fly with United, there are seven different types of tickets.

Basic Economy

 Seats allocated
 Checked in bags start at $35
 Carry on only allowed on transpacific and transatlantic flights
 No flight changes
 Last to board
 Standard economy seating

Economy

 Choose your own seats
 Checked in bags start at $35
 Complimentary carry on
 Flight changes allowed
 Standard main cabin seating

United Plus

 Choose your own seats
 Checked in bags start at $35
 Complimentary carry on
 Flight changes allowed
 Priority boarding
 Additional leg room

* On certain United flights upgrades to Premium Plus are available, which include premium seating and complimentary beverages and food.

United Business Class (transcontinental, Latin America and the Caribbean) / First Class (domestic flights)

 Choose your own seats
 Two checked in bags
 Complimentary carry-on
 Priority boarding
 Extra legroom in reclinable, leather seats
 Charging point
 Wide range of entertainment services
 Premium food and beverages

United Polaris

Polaris is United’s premium offering for long-haul journeys, which, although described as a business class proposition, is the highest level of service they have on offer.

 Choose your own seats
 Two checked-in bags
 Complimentary carry-on
 Lie flat seats
 Charging point
 Private entertainment screening and noise-reducing headphones
 Restaurant quality cuisine and beverages
 First people to board

What are United Airlines' baggage fees?

All United passengers can bring one personal item as standard, such as a rucksack.

Basic Economy

Basic economy passengers are only allowed to bring an additional carry-on bag if they are flying to South America, or on a Trans-Atlantic / Trans-Pacific flight. Any other passengers bringing a carry-on will need to pay the checked bag fee. If they need to pay at the gate, it costs an additional $25.

Economy and United Plus

Economy and United Plus passengers can check in up to two check in bags, standard fees apply.

First and Business Class / Polaris

First, business class and Polaris passengers can bring two complimentary checked-in bags

Standard Fees

 First bag - $35
 Second bag - $45
 Third bag - $150
 Fourth bag - $200

Overweight bags

 Bags above 23kg are chargeable as overweight
 Bags between 23kg and 32kg - up to $200 (Fees vary depending on destination)
 Bags between 32kg and 45kg - up to $400 (Fees vary depending on destination)
 Bags over 45kg will not be accepted

Oversized bags

 Bags between 63 and 115 linear inches - $200 - $400 (Fees vary depending on destination)
 Bags above 115 linear inches will not be accepted