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The Concierge: A Behind-the-Scenes Tour of The Langham, London

Head Concierge Rashid Ali shares some of his most extravagant requests, and he takes us to the birthplace of afternoon tea

by ReachTV

May 15, 2023

Rashid Ali, veteran head concierge at The Langham, London, gives Business Traveler a tour of the storied property, which has welcomed guests since 1865. “When I first started,” he says, “Google was the Yellow Pages, and our speed dial was your memory.”

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