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The Business Traveler North America Award Winners 2023

by Business Traveler

December 1, 2023

We’re thrilled to announce the winners of the second annual Business Traveler North America Awards, which honor the year’s best airlines, airports, hotels and travel services. A hand-selected group of aviation experts, hospitality leaders and editors nominated brands for our short list of honorees, which was then released to our readers for their votes. We are delighted to report a record turnout of respondents. The final results were decided by combining readers’ votes with those of our experts. Everyone at Business Traveler heartily congratulates all the winners for continuing to provide a superior experience in the realms of aviation, hospitality and travel.

Congratulations to the winners! See the complete breakdown below.

Airlines & Cabins

Delta Air Lines has once again claimed the title of North America’s Best Airline—one of four awards the airline picked up this year. Find out which airlines won in the categories of World’s Best Airline, Best First Class, Best Frequent Flyer Program, and others. See the complete winners list for Airlines & Cabins.


Changi Airport / Photo: Nathaniel Yeo/Unsplash

This award category recognizes the best airports around the world, focusing on North American and international hubs. We considered factors that enhance the overall travel experience before take-off and landing, including airport lounges. See the complete list of winners for Airports.

Auto, Credit Cards, Cruises, Luggage

Sixt / Photo: Courtesy of Sixt

The winners in this year’s Best Overall Credit Card and Best Credit Card Rewards Program categories offer perks that enhance the travel experience. So, too, do the companies recognized for Best Car Service, Best Car Rental Company, and Best Luggage Brand. See the complete list of winners for Auto, Credit Cards, Cruises, Luggage.

Hotels & Properties

Joall Being, Maldives / Photo: Courtesy of Joall Being

Hyatt and its extended-stay product, Hyatt House, won three awards in this category, including a win for North America’s Best Business Hotel Brand. Who was recognized for the Best Loyalty Program, and which properties were named Best Golf and Best Wellness Resort? Before you book your next stay, see the complete list of winners for Hotels & Properties.


ExCeL London, Battersea Power Station Turbine Hall A / Photo: Courtesy of John Sturrock

London has been recognized as the World’s Best Meeting Destination for the second year in a row, but a new destination has taken the crown in North America. See the complete list of winners for Destinations.