Travel news, reviews and intel for high-flyers

United Airlines

United Airlines is a major American carrier headquartered in Chicago, Illinois. Founded in 1926, it is one of the largest carriers globally, operating an extensive network of domestic and international flights. United offers a range of services, including various cabin classes, in-flight entertainment, and Wi-Fi. The airline is a founding member of the Star Alliance and its loyalty program, MileagePlus, provides rewards and benefits for frequent travelers. Known for its comprehensive route network, United serves numerous destinations across the Americas, Europe, Asia, and beyond.

by Business Traveler

October 01, 2022

Travelers are suing United and Delta, alleging airlines deceptively sold window seats that turned out to be nothing but wall panels

By Fergus Cole

August 21, 2025

Passengers can now stream Apple TV+ favorites for free on seatback screens, adding premium entertainment to the in-flight experience

By Enrique Perrella

August 13, 2025

Leaders from Frontier and United say unprofitable routes could disappear, reshaping America’s air network and pushing ticket prices higher

By Fergus Cole

August 12, 2025

The FAA’s decision to prolong flight limits at Newark tightens the screws on rivals while giving United unprecedented control

By Fergus Cole

August 11, 2025

A fresh codeshare deal between the two carriers promises expanded routes, loyalty perks, and stronger transatlantic links before ITA joins Star Alliance

By Enrique Perrella

August 8, 2025

A critical system failure halted United’s mainline departures across major airports. While flights are back online, delays and scrutiny continue

By Enrique Perrella

August 7, 2025

New 33,000-square-foot United Club brings Colorado-themed design, local art, and expanded amenities to Denver’s fastest-growing hub

By Enrique Perrella

August 6, 2025

The DOT-approved Blue Sky partnership launches this fall, linking loyalty programs, booking platforms, and benefits for travelers

By Fergus Cole

July 31, 2025

Which airlines actually offer decent in-flight Wi-Fi? From blazing fast to barely usable, here’s how they rank

By Fergus Cole

July 11, 2025

The new app experience delivers live directions, boarding countdowns, and real-time rebooking—all tailored to help travelers make their connections, stress-free

By Enrique Perrella

July 1, 2025

FAQ

What is United MileagePlus?

MileagePlus is the name of the frequent flyer programme for United Airlines and is free to join. Once you have signed up, you can earn points or miles by spending money with United Airlines or any of their partners. Purchasing flights is the primary way to do this – however, there are other ways, including booking hotels and restaurants and shopping with a United credit card. Points can then be spent on airfare, cabin upgrades or holiday experiences.

Regular flyers who build up enough points will start to move through the MileagePlus Levels. For example, the first level beyond basic membership is Premier Silver which gives eligible passengers complimentary checked-in cabin bags and priority boarding, among other perks. Unlike some frequent flyer plans, MileagePlus points never expire, offering flexibility about when you use them.

What are United Airlines' ticketing options?

When you fly with United, there are seven different types of tickets.

Basic Economy

 Seats allocated
 Checked in bags start at $35
 Carry on only allowed on transpacific and transatlantic flights
 No flight changes
 Last to board
 Standard economy seating

Economy

 Choose your own seats
 Checked in bags start at $35
 Complimentary carry on
 Flight changes allowed
 Standard main cabin seating

United Plus

 Choose your own seats
 Checked in bags start at $35
 Complimentary carry on
 Flight changes allowed
 Priority boarding
 Additional leg room

* On certain United flights upgrades to Premium Plus are available, which include premium seating and complimentary beverages and food.

United Business Class (transcontinental, Latin America and the Caribbean) / First Class (domestic flights)

 Choose your own seats
 Two checked in bags
 Complimentary carry-on
 Priority boarding
 Extra legroom in reclinable, leather seats
 Charging point
 Wide range of entertainment services
 Premium food and beverages

United Polaris

Polaris is United’s premium offering for long-haul journeys, which, although described as a business class proposition, is the highest level of service they have on offer.

 Choose your own seats
 Two checked-in bags
 Complimentary carry-on
 Lie flat seats
 Charging point
 Private entertainment screening and noise-reducing headphones
 Restaurant quality cuisine and beverages
 First people to board

What are United Airlines' baggage fees?

All United passengers can bring one personal item as standard, such as a rucksack.

Basic Economy

Basic economy passengers are only allowed to bring an additional carry-on bag if they are flying to South America, or on a Trans-Atlantic / Trans-Pacific flight. Any other passengers bringing a carry-on will need to pay the checked bag fee. If they need to pay at the gate, it costs an additional $25.

Economy and United Plus

Economy and United Plus passengers can check in up to two check in bags, standard fees apply.

First and Business Class / Polaris

First, business class and Polaris passengers can bring two complimentary checked-in bags

Standard Fees

 First bag - $35
 Second bag - $45
 Third bag - $150
 Fourth bag - $200

Overweight bags

 Bags above 23kg are chargeable as overweight
 Bags between 23kg and 32kg - up to $200 (Fees vary depending on destination)
 Bags between 32kg and 45kg - up to $400 (Fees vary depending on destination)
 Bags over 45kg will not be accepted

Oversized bags

 Bags between 63 and 115 linear inches - $200 - $400 (Fees vary depending on destination)
 Bags above 115 linear inches will not be accepted