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Oakwood Requires Guests to Wear Masks

The policy will go into effect at more than 80 of the serviced apartment provider’s properties worldwide

August 10, 2020

Serviced apartment provider Oakwood has mandated face masks for all guests in indoor public areas at its properties. The company says the policy will be enforced at its more than 80 properties worldwide

This follows the launch of Oakwood Clean 360, a program that details the brand’s measures aimed at meeting the health and safety challenge of COVID-19. The company said all of its associates are equipped with masks to assist guests who do not have one.

The company is introducing the enhanced precautions to provide guests “with a safe sanctuary to call home,” according to Dean Schreiber, CEO. Mandating masks is one of several steps being taken by the hospitality industry to reassure guests, as a recent J.D. Power survey revealed consumers rank room cleanliness as a top priority. 

Oakwood had previously noted several benefits of serviced apartments as far as health and safety, including guests being able to cook meals within the apartment, wash their own clothing and towels and clean and disinfect the unit as often as they wish.