Business Treaveler logo

Travel news, reviews and intel for high-flyers

Schiphol Airport Amsterdam Debuts new Star Alliance Lounge

The new premium lounge experience marks the first dedicated alliance lounge in Amsterdam and eighth in the international network

Star Alliance customers travelling through the Dutch capital can look forward to a new premium lounge experience at Amsterdam Airport Schiphol. The new lounge opens today for First and Business Class passengers and Star Alliance Gold Card holders as well as eligible paid lounge members of the Air Canada Maple Leaf Worldwide Club and United Club programs.

The lounge is located airside in the Departures 2, Schengen Area on the Panorama terrace level. Easy access is provided to the departure gates for Alliance member carrier flights to European destinations in the Schengen Zone..

All Star Alliance branded lounges are designed to incorporate local experiences. Working with D-Dock, an Amsterdam-based architectural design firm, Star Alliance infused the essence of Amsterdam into the new lounge with elements that draw attention to the  ever-changing Dutch skies and landscapes, and furnishings that represent original Dutch thought.

Free Wi-Fi is available throughout the lounge, and a mix of standard and USB power outlets ensure that customers can recharge their electronic devices.

Facilities include a luggage storage area, individual work booths, communal work table, dining area, bar area, relaxation area and a wine bar. Amenities feature a serviced bar during afternoon hours, beer on tap, a complimentary buffet with hot and cold meal options, flight information, business services such as printing and scanning, complimentary reading material and personal care amenities upon request.

The lounge can accommodate up to 150 guests and will open daily from 5.30 am to 9.30 pm, depending on the Star Alliance (Schengen) flight schedule.

“Star Alliance has set itself the overall goal of improving the customer’s travel experience. Offering a premium lounge product is an integral part of this strategy. Our new Amsterdam Lounge expands the network of Star Alliance branded lounges to eight and offers our customers flying from ‘De Dam’ a state-of-the-art lounge experience”, said Christian Draeger, Vice President Customer Experience, Star Alliance.

The lounge primarily serves eligible customers departing on flights operated by Adria Airways, Aegean Airlines, Austrian Airlines, LOT Polish Airlines, Lufthansa, SAS, Swiss, and TAP Air Portugal. Customers departing on other Star Alliance member carrier flights are also welcome but must take note that the lounge is located in the Schengen departures area before passport control. In total, 16 Star Alliance member carriers serve Amsterdam, providing non-stop service to 23 destinations in 18 countries.

Star Alliance offers passengers travelling in First or Business Class on any of its 28 member carriers or those holding Star Alliance Gold status or Paid Lounge Membership from Air Canada Maple Leafe Worldwide or United Club access to more than 1.000 lounges across the entire global network. In addition to member airlines’ own lounges and those operated by third parties, Star Alliance now offers eight Star Alliance branded lounges around the world located at Amsterdam Schiphol (AMS), Buenos Aires Ezeiza (EZE), Los Angeles (LAX), Paris Charles de Gaulle (CDG), Nagoya (NGO), Rio de Janeiro Galeao (GIG), Rome Fiumicino (FCO), and Sao Paulo Guarulhos (GRU).