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IHG Shenzhen Aims to Become First 5G Hotel

Agreement with technology companies in China will create platform for new generation of guest service

InterContinental Shenzhen, Shenzhen Telecom and Huawei have signed an agreement to create the world’s first 5G smart hotel.

By introducing the hotel industry’s first end-to-end 5G network with integrated terminals and cloud applications, said the partners, the project will enable InterContinental Shenzhen to provide guests with “the ultimate innovative luxury experience” and open the door for digital transformation of the entire hotel industry through 5G technology.

Shenzhen Telecom is deploying Huawei’s 5G network equipment in the InterContinental Shenzhen to achieve continuous indoor and outdoor 5G coverage, which will serve as the platform for a new generation of hotel services. Guests will experience innovative 5G hotel applications through 5G smartphones and customer-premises equipment (CPE) terminals, including 5G welcome robots, 5G cloud computing terminals, 5G cloud games and 5G cloud virtual reality (VR) rowing machines, providing business travelers “with a convenient and efficient working environment.”

In the hotel lobby, guests can access the 5G network through their smartphones to experience high speed 5G downloads and uploads, while 5G robots provide services including guest information, destination guidance, and goods delivery. The presidential suite covered by the new network provide guests with 5G hotel services such as cloud VR rowing machines, cloud games and 4K movies.