Data Breach at British Airways
British Airways is investigating the theft of customer data from its website, ba.com, as well as from the airline’s mobile app.
British Airways is investigating the theft of customer data from its website, ba.com, as well as from the airline’s mobile app.
September 11, 2018
The stolen data did not include travel or passport details, according to a statement from the carrier. About 380,000 transactions are thought to have been affected. The personal and financial details of customers making bookings from late on Aug. 21 until late on Sept. 5 were compromised on the website and the app.
The breach has been resolved and the website is functioning normally, British Airways said. According to a statement from the airline, “British Airways is communicating with affected customers and we advise any customers who believe they may have been affected by this incident to contact their banks or credit card providers and follow their recommended advice.” The carrier said it would provide further updates “when appropriate.”
by Dan Booth
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