The DOT says it will defend its requirement that airlines are upfront about baggage and cancellation fees

By Fergus Cole

May 16, 2024

The airline will issue $75 travel vouchers for delays of more than 3 hours, part of its record-setting penalty from the DOT for its December 2022 meltdown

By Fergus Cole

May 6, 2024

New legislation will enhance passenger rights and remove the hassle of requesting refunds

By Fergus Cole

April 24, 2024

The deadline for requiring a REAL ID for domestic air travel is May 7, 2025

By Fergus Cole

April 8, 2024

However, flight numbers are just one-third of the pre-pandemic schedule between China and the U.S.

By Fergus Cole

February 28, 2024

Investments will be made into maintaining the safety or runways and taxiways as well as the expansion of terminal buildings to accommodate growing passenger numbers

By Fergus Cole

February 1, 2024

The decision comes amid U.S. disapproval of cuts to landing slots at Mexico City International Airport

By Fergus Cole

January 31, 2024

Increased scrutiny or airline practices could have industry-wide ramifications for frequent flyer programs going forward

By Fergus Cole

January 5, 2024

As part of the settlement, Southwest will set aside $90 million to compensate passengers affected by future cancellations and delays

By Fergus Cole

December 18, 2023

The number of complaints from January through May jumped 109 percent compared to the same period in 2022

By Fergus Cole

December 14, 2023