The $4 billion facility replaces the old C and D terminals to offer centralized departures and arrivals
Delta Airlines has officially opened its new Terminal C at New York’s LaGuardia Airport. The $4 billion facility gives travelers access through a centralized departures and arrivals hall to a total of 37 gates spread across four concourses.
The 1.3-million-square-foot terminal replaces the airline’s old C and D terminals, meaning departing passengers no longer need to determine which terminal their flight is leaving from prior to getting to the airport.
Now both departing and arriving passengers at LaGuardia are welcomed into the central headhouse, officially known as the Delta Sky Way at LGA.
In an effort to relieve traffic congestion, the terminal has two curbside dropoff areas. One is closer to check-in and the other is a satellite structure more directly connected to security, primarily for passengers who are already checked in.
The departure area on the second floor is highlighted by a 238-foot digital back wall like the one the airline introduced in its Sky Way at Los Angeles International. The screen provides live security wait times and even Sky Club capacity indicators on this signage.
The check-in area features 36 full-service counters, 49 self-service kiosks, and 16 bag-drop counters, including the airline’s hands-free bag drop, self-serve check-in and Digital ID screening capabilities first premiered in Atlanta last year.
There’s a dedicated Sky Priority check-in lobby, similar to the one the airline offers at its JFK operations.
The expanded TSA checkpoint on the third floor has 11 screening lanes with room to add five more lanes in the future. Dynamic signage over security displays passenger wait times in each lane, including Clear, PreCheck and Sky Priority.
The new Terminal C services four piers including a new Concourse E which houses gates from 70-79. The concourse reflects the airline’s latest design, as do gates 90-99 which opened in 2019. The rest of the gates from 60 through 89 will remain open but will be under renovation until 2024.
Arriving passengers will be able to retrieve their luggage from one of five baggage carousels located on the lower level.
In partnership with OTG, the terminal is opening new eateries such as Bubby’s, Sunday Supper Trattoria, Chuko Ramen, Essex Burger, Poppy’s Bagel, and Starbucks. Retail offerings from Stellar Partners include Buzzfeed News, Beekman 1802, MAC, Le Labo, Patricia Nash, Briggs & Riley and True to New York.
Floor-to-ceiling windows spill natural throughout the terminal during the day, and the collection of local, unique artwork curated in partnership with the Queens Museum, showcases custom pieces from six local artists.
With the opening of Terminal C, Delta is also opening the largest Sky Club in its lounge network, a 34,000-square-foot space with room for nearly 600 guests. The Club features a gourmet kitchen, premium bar, two food buffets and two hydration stations.
Delta is LaGuardia’s largest airline, offering up to 255 daily flights to nearly 70 destinations this summer. Together with its hub at JFK the carrier offers New York a total of 465 peak daily departures to more than 120 domestic and international destinations.