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Traveler Wellbeing Under the Scope with FairFly

The independent provider of airfare price assurance now provides key insights into traveler wellness to stave off burn out and wasteful attrition

FairFly, a leading airfare price assurance provider, is releasing FairFly Wellness, a solution delivering a full range of insights into traveler wellbeing. The new capability gives HR leaders granular insights into how their travel program impacts both the physical and mental health of their traveling colleagues.

FairFly Wellness delivers a window onto the negative impacts that flight delays, red-eyes, layovers, weekends away, airline quality, and even the ‘middle seat’ problem can have on business travelers. A Traveler Wellbeing Score™ is attached to each traveler to give at-a-glance insights into ‘at-risk employees’ — and in time enough to recommend pro-active measures to improve the quality of their travel.

Employers often have attrition rates greater than 10% — even 15% for their road warriors. This can translate into millions of dollars in lost productivity, recruitment costs, long-term illness, and intellectual capital. Solving this problem by providing data-driven, actionable insights, employers can identify and mitigate employee ‘burn-out’ as well as tailor travel policies that provide net benefits for the company.

By identifying the financial impact of employee wellbeing companies will have additional economic incentives to consider when shaping travel policies. Such information can help reduce attrition, add to understanding the commercial effect of travel on productivity, and contribute to duty of care programs.

“So far, discussions about employee and traveler wellbeing have not been particularly data-driven. By analyzing traveler itineraries and the millions of data-points we already process, we’re able to finally provide what HR and Travel Managers are screaming out for: true data-driven insights into the health and wellbeing of each and every one of their business travelers,” says Aviel Siman-Tov, CEO and Co-founder at FairFly. “Our mission is to prioritize and promote traveler health as a key part of every travel program and, at the same time, highlight issues that have multi-million-dollar financial costs for companies.”

Research by the Global Business Travel Association (GBTA) suggests that 79% of business travelers say their job-related travel experience affects their overall job satisfaction. The financial impact of higher attrition connected to travel-related wellbeing for a 1,000-employee company is estimated at around $2 million.

FairFly Wellness is available immediately and globally, leveraging FairFly’s fully certified connectivity to Amadeus, Sabre, and Travelport. Additional enhancements are planned throughout 2019 and 2020.