Like all airlines, Avianca has a frequent flyer program, called LifeMiles. Once you’ve signed up, points can be earned by:

 Buying flights with Avianca and its Star Alliance members
 Shopping with one of the two Avianca credit cards,
 Transferring points from other loyalty schemes.
 Spending money in certain hotels, restaurants, or car rental companies

When it comes to redeeming these miles, the best way - as it often is - is to buy airfare. Other options exist, such as staying in hotels or making Amazon purchases, but the value you get per mile drops dramatically.

Some passengers can claim Avianca Elite status, which has various perks and benefits. There are four distinct tiers to this, each requiring customers to earn a certain amount of points within 12 months.

Red Plus - 6,500 points

 Access to Avancia lounges
 Priority check-in
 Priority phone line
 Advance notice of LifeMiles promotions

Silver - 11,500 points

 All of the above
 Priority boarding
 Priority baggage handling
 3x points earned
 1 checked-in bag (economy)
 Seat pre-selection

Gold - 23,500 points

 All silver benefits
 4 x points earned
 2 pieces of checked-in luggage (economy) or one piece of checked-in luggage (business)
 Access to live chat

Diamond - 40,000

 All gold benefits
 Access to VIP lounge + one guest
 6 x points earned
 No redemption fee

While the points required are reasonable compared to some other programmes, it’s important to note that 80% have to be earned flying with Avianca directly.

Avianca has two distinct fare classes, economy and business. These are split into smaller sub-sections.

Economy: XS

 Personal item only
 Standard boarding
 One personal item
 No miles earned

Economy: S

 Personal item + carry on
 Standard boarding
 One personal item
 Miles earned

Economy: M

 Personal item + carry on
 Checked-in bag
 Standard boarding
 One personal item
 Miles earned
 Advance seat selection

Economy: L

 Personal item + carry-on
 Checked-in bag
 Priority boarding
 One personal item
 Miles earned
 Advance seat selection
 Flight changes/refunds available

Business: XL (Only available on routes to Europe)

 Personal item + carry on
 Checked-in bag
 Priority boarding
 One personal item
 Miles earned
 Advance seat selection
 More comfortable seats
 Complimentary food and drinks

Business: XXL (Only available on routes to Europe)

 Personal item + carry on
 Two checked-in bags
 Priority boarding
 One personal item
 Miles earned
 Advance seat selection
 Flight changes/refunds available
 More comfortable seats
 Complimentary food and drinks