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UAL Enhances Prepaid Travel Programs

United's PassPlus program will move to United Jetstream later this year for better access and functionality

July 25, 2019

United Airlines is preparing to its migrate PassPlus program and fold it into United Jetstream later this year. United PassPlus is the airline’s prepaid program that offers discounts, fixed fares and amenities to both individual and corporate customers, while United Jetstream is the airline’s industry-leading sales portal and focuses on the customer experience to enable business customers to more easier access and manage the product and their travels.

Once PassPlus moves to United Jetstream all customers will be able to use the portal to:

• Apply amenity dollars toward MileagePlus Premier status, United Club memberships and more

• View real-time balances and reporting of amenity and prepaid funds

• Add travel funds and book travel on United and its joint venture partners

• View and renew PassPlus contracts automatically

“PassPlus has always been the most versatile prepaid product in the industry thanks to three different pricing options that each provide the right combination of savings, predictability and flexibility for the customer,” said Glenn HollisterVP Sales Strategy and Enablement at United. “Adding it to United Jetstream takes this program to the next level: customers will be able to actively manage and review how they use their benefits and how they leverage the product in a one-stop shop.”

United Jetstream will also make it more seamless for new customers to join PassPlus. PassPlus can be combined with existing corporate agreements, and customers who choose to add PassPlus Exec to their product portfolio will have easy access to manage both of their corporate product agreements through a single United Jetstream login. Individuals interested in joining PassPlus can follow the new self-registration to choose the option right for them in a few easy clicks. United Jetstream will also unlock additional capabilities to tailor program components to make PassPlus more beneficial for individuals and companies of all sizes.

United PassPlus is United’s prepaid product for corporate customers that allows customer to load funds onto UATP (Universal Air Travel Plan) cards to use for flights and amenities including United Club memberships. PassPlus includes three options: PassPlus Flex, which provides discounted flights across the globe; PassPlus Secure, which provides price predictability and enhanced seat availability regardless of when travel is booked and PassPlus Exec which guarantees last-seat access and short-haul premium cabin upgrades with fixed-fare prices.

Customers can combine PassPlus with other corporate products that United offers, including United Corporate Preferred, which provides comprehensive day-of-travel benefits such as upgrade and standby priority, premium seats and more.