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United App Adds Albertson and Walmart COVID Test Centers

Customers can now access more than 3,800 testing locations through the airline’s Travel Ready Center

by Business Traveler

September 1, 2021

United is giving its customers access to more than 3,800 COVID testing locations, including some 3,000 new Walmart and select Albertson Companies locations, through the airline’s website and mobile app in the Travel Ready Center.

The test scheduling capability on the Travel Ready Center page has significantly expanded since United introduced the capability in April.

Customers can now book COVID-19 testing appointments and have their results delivered within 4 to 48 hours of their test – and directly submitted to United’s website and mobile app to be reviewed for their flight.

The carrier says it is the only airline that gives customers destination-specific travel requirements and the ability to upload country-specific entry forms, test results and vaccination records, all within the United App and on United.com. To date, nearly 3.3 million such records have been submitted through United’s online platforms.

Beside the Albertsons Companies and Walmart locations, the list of localized, eligible COVID testing locations includes additional drug store, pharmacy chains, and local healthcare providers across the country.

Customers can then select their preferred location and schedule an appointment directly through United’s website and mobile app. Once the test is reviewed, customers will see a status indicator informing them that they are “travel-ready” and can receive their mobile boarding pass.

“As more Americans resume international travel, this enhancement to our mobile app and website will give our customers confidence and peace-of mind knowing they have access to all of the information and services they need right in the palm of their hand or on their laptop,” said Linda Jojo, United’s executive vice president for technology and chief digital officer.

united.com