Delta Upgrades Salt Lake City Experience with Digital ID Check-In
Eligible passengers can now drop their bags and pass through security without showing physical ID
Photo: Courtesy of Delta Air Lines
Delta Air Lines passengers can now enjoy a smoother and quicker journey through Salt Lake City International Airport (SLC) after the airline added its Digital ID check-in program at its Utah hub.
The Atlanta-based airline added state-of-the-art technology at SLC on October 24, providing eligible passengers with a seamless and expedited experience when flying out of the airport.
Photo: Courtesy of TSA
In collaboration with the Transport Security Administration (TSA), Delta Digital ID gives users access to the TSA PreCheck Touchless ID lane and allows them to check in, drop off their baggage, and pass through security faster than before.
Using biometric facial matching technology, passengers simply need to look at a camera to pass through the various checkpoints without taking out their passport or government-issued ID card.
Who Is Eligible?
To be eligible, passengers must have both a TSA PreCheck and Delta SkyMiles membership, passport information, and Known Traveler Number stored in their online Delta profile, as well as the Fly Delta mobile app installed on their phone.
The open-air Delta Sky Deck at LAX / Photo: Courtesy of Delta Air Lines
Where Is the Program Available?
Delta introduced its Digital ID scheme at its Atlanta (ATL) and Detroit (DTW) hubs in 2021. Since then, the program has expanded to include Los Angeles (LAX), New York (JFK), and LaGuardia (LGA). Salt Lake City is now the sixth airport to implement this initiative.
The airline also confirmed that the technology will be expanded to Ronald Reagan Washington National Airport (DCA) in November and plans for further expansion in 2025.
Check-In Improvements
Delta reports that Digital ID bag drop transactions take an average of just 30 seconds, which is 75 percent faster than standard bag drops that typically last about two minutes.
Meanwhile, TSA PreCheck transactions last just 7-10 seconds with Delta Digital ID, which is around 60 percent faster than regular TSA PreCheck customers, who pass through security at an average of 20-25 seconds.
Photo: Courtesy of Delta Air Lines / Joey Mintz, Jamie Choi
“Over the past year, as Digital ID has been in operation at some of our busiest hubs, customers have come to rely on the time-savings and convenience it provides,” said Greg Forbes, Managing Director of Airport Experience at Delta.
“We’re thrilled for this technology to expand to a sixth hub, introducing a more streamlined, hands-free airport experience to a new group of customers.”
How Do You Enroll?
To use Delta Digital ID for your next flight out of Salt Lake City, you must opt into the program via the Fly Delta mobile app or your SkyMiles profile on the airline’s website.
Passengers can opt-out at any time, and Delta assures its customers that it doesn’t save any of the biometric data it receives.
