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MGM Resorts Worldwide Completes Reopenings

September 20, 2020

MGM Resorts International has announced that the Park MGM and its “hotel within a hotel,” NoMad, will reopen Sept. 30 in Las Vegas. This completes the reopening of all MGM Resorts International properties around the world following closures earlier this year amid the COVID-19 crisis.

Upon reopening, Park MGM/NoMad will be The Strip’s first fully smoke-free casino resort. The company also noted that its Four Seasons Las Vegas property will reopen on Sept. 25.

“Opening Park MGM and NoMad represent significant milestones, as they are the last of our properties to welcome back employees and guests alike,” said Bill Hornbuckle, MGM Resorts CEO and president. “The last six months have presented extraordinary challenges and I could not be prouder of the MGM Resorts team for the tireless effort required to get us here. There is much work ahead as we remain focused on the health and safety of our employees and guests, but this is an important moment for us.”

At the Park MGM, amenities will be limited initially at opening. However guests will be able to enjoy many of the resort’s most popular outlets including the Italian marketplace, Eataly, Bavette’s Steakhouse, Primrose and the pool. NoMad Las Vegas, a luxury hotel-within-a-hotel concept at Park MGM, also will begin welcoming guests on Sept. 30.

Anton Nikodemus, president of MGM Resorts’ Las Vegas portfolio, said, “As we looked toward our reopening, we identified an opportunity to be responsive to recurring guest demand for a fully non-smoking casino resort on The Strip. With an expansive Las Vegas portfolio, MGM Resorts is able to offer an array of options for visitors, all within the MGM Resorts family.”

The health and safety of employees and guests is a major concern for the hospitality industry since the onset of the COVID-19 crisis earlier this year. In response, MGM Resorts has introduced a comprehensive Seven-Point Safety Plan, a multi-layered set of protocols and procedures designed in conjunction with medical and scientific experts to mitigate the spread of the virus, protect customers and employees and rapidly respond to potential new cases.

Key measures include:

• Employee screening, temperature checks and COVID-19 specific training

• COVID-19 testing for employees as they return to work in partnership with the local medical community

• Employees and guests are required to wear masks. Complimentary masks are provided as needed

• A physical distancing policy has been implemented, with floor guides serving as reminders

• For areas where physical distancing presents challenges, Plexiglas barriers have been installed, or other measures will be used to reduce risks

• Standalone handwashing stations conveniently located on casino floors

• Contactless check-in through the MGM Resorts App

In addition to increased and enhanced routine cleaning of guestrooms and public spaces based on CDC guidelines, electrostatic sprayers are utilized in many large public spaces.

In restaurants, digital menus are available to view on personal mobile devices via QR codes in the company’s food and beverage outlets. To minimize groups congregating, restaurant send diners text message notifications when their tables are ready.