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How to Get a Complimentary Night at a Dubai Hotel with Emirates

Economy and Premium Economy passengers can apply for a complimentary night in four star hotel, while Business and First Class passengers can get two nights in a five star hotel

by Fergus Cole

May 29, 2023

Photo: Courtesy of Emirates

All Emirates passengers, including those in Economy class, will be offered a free night’s stay in a Dubai hotel if flying to or passing through the Gulf city this summer.

While the summer season is typically quieter than usual in Dubai and the United Arab Emirates—mainly due to the extreme heat experienced in the region during those months—Dubai-based carrier Emirates has launched this enticing offer to try and encourage more travelers to spend more time there.

Under the scheme, Economy and Premium Economy passengers will be offered a complimentary one-night stay at the Novotel Trade Centre Dubai, a comfortable four-star hotel near the heart of Dubai’s financial district – ideal for business travelers and tourists alike.

Photo: Novotel World Trade Centre Dubai. Courtesy of Novotel.

Meanwhile, First Class and Business Class passengers will be offered a complimentary two-night stay at the 25-hour Hotel Dubai One Central, a stylish five-star hotel with Bedouin-style rooms next to the Dubai World Trade Center and the iconic Sheikh Zayed Road.

Travelers interested in this offer can book their tickets now via the Emirates website, but it is only valid for travel between May 26 and August 31, 2023.

To be eligible, you must either book a return ticket to Dubai International Airport (DXB) with the airline or book an Emirates flight with a layover of at least 24 hours in Dubai. You have until June 11 to book your tickets, although the offer only applies to flights booked at least 96 hours before departure.

Photo: Dubai, UAE. Courtesy of Wael Hneini / Unsplash

To claim your complimentary hotel room, you need to send an email to EmiratesOffer@emirates.com after you’ve booked your flights, providing your booking reference number, the date you arrive in Dubai, your name, and the names of any other passengers on your ticket, your phone number, and email address.

Emirates will then reply with your hotel reservation. However, should the featured hotels be fully booked or unavailable for any reason on your travel dates, the airline will find an alternative hotel with the same star rating, which will depend on what type of fare you’re flying on.

Photo: Dubai International Airport, Emirates Airbus A380 / Courtesy of Emirates

If you’ve already booked a return flight to Dubai this summer, you won’t be able to take up this offer, unfortunately, as it can’t be claimed retroactively on existing bookings. It’s also not applicable to industry-discounted tickets or tickets bought using Skywards Miles.

While temperatures in Dubai often exceed 40°C (105°F) in the summer— which could be off-putting for some—the city has plenty of indoor, air-conditioned attractions to keep tourists occupied. This includes many luxurious shopping malls, culturally interesting museums, the iconic Burj Khalifa skyscraper, and an indoor theme park.

Emirates passengers can also take advantage of the airline’s ‘My Emirates Pass’ scheme, which allows people with an Emirates boarding pass access to hundreds of exclusive offers and discounts at attractions across Dubai and the UAE.