Photo: Airport Bar. Courtesy of Alexey Shikov / Unsplash
A couple has lost a lawsuit requesting a European airline refund them for two Aperol Spritzes consumed during an unexpected delay, with the German court ruling that carriers don’t have to reimburse inconvenienced travelers for their airport bar tabs.
The anonymous plaintiffs had booked a roundtrip from Hanover (HAJ) to Miami, Florida (MIA) and had already experienced a three-hour delay on the outbound leg.
On the way home, they had even worse luck. A flight cancellation scrambled their itinerary and forced them to fly via Madrid (MAD) and London Heathrow (LHR) and land instead in Hamburg (HAM), a train journey from Hanover. They ultimately arrived in their origin city four and a half hours later than expected.
Once home, the couple submitted a claim to the unnamed airline, requesting compensation for the cost of the food and drink they consumed during the layovers, totaling €20.80 ($22.70) in Madrid and €88 ($96.02) in London.
Photo: Aperol Spritz. Dennis Schmidt / Unsplash
The European Union has some of the strictest consumer protection rules for air travelers. For example, under the bloc’s Air Passenger Rights Ordinance, in the event of flight delays (of at least two hours from the original departure) and cancellations, airlines must cover “meals and refreshments in reasonable proportion to the waiting time.”
Airlines handle this requirement differently: some issue vouchers that can be used at airport concessions, while others allow travelers to submit receipts from their airport spending and reimburse them for reasonable expenses.
That was the policy of the unnamed airline in this case. But while the carrier compensated the travelers for the delays and reimbursed most of their airport spending, it refused to pay out €17.67 ($19.28) for two Aperol Spritzes they consumed at Heathrow.
Photo: London Heathrow Airport. Courtesy of David Parry / PA Wire
Annoyed, the couple recently filed a lawsuit against the airline before Hanover’s district court. The judge ultimately decided the airline was within its rights to refuse to cover alcoholic beverages during rights, a ruling that hinged on the definition of “refreshment.”
According to the judge, alcoholic drinks like cocktails can’t be considered “refreshments” because rather than hydrating travelers, they can dehydrate them. Airlines, therefore, shouldn’t have to foot the bill for layover tipples.
“In the opinion of the court seised, the wording ‘refreshment’ prohibits subsuming alcoholic beverages, the effect of which should usually be the opposite,” the translated judgment reads.
Interestingly, the court suggested that craft beer might be considered a refreshment because it could be non-alcoholic.
The ruling won’t definitively determine how future claims are settled by airlines but does indicate which expenses are reimbursable and which aren’t.
So, you might want to consider your pocketbook before you crack open the airport bar Champagne when your flight is delayed out of Paris Charles de Gaulle (CDG).
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checkbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.