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Hertz, Air France Launch New High-Quality, Hassle-Free Airport Service

Hertz DriveU "When you don't want to drive!" is available at more than 300 airports worldwide

December 2, 2019

Hertz and Air France have partnered up to offer passengers of the French flag carrier a new transfer service with private driver at more than 300 airports globally. Air France customers opting for the new Hertz DriveU service will get the peace of mind of having seamless transportation to and from the airport, arranged ahead of their flight.

Hertz DriveU is integrated into the customer journey for Air France passengers. The service offers a fully reliable and convenient alternative to taxis and other transportation means.

“Hertz DriveU is another innovative addition to Hertz products and services that Air France passengers can easily access from the airline’s website before, during or after the reservation of their flight,” says Vincent Gillet, VP Marketing, Hertz International.

Tailor-Made; Easy to Book

Air France customers and Flying Blue members travelling onboard partner airlines’ flights can easily pre-book Hertz DriveU from up to 3 hours before the transfer, with the peace of mind that the price they see is the final price they pay (with no unexpected costs). They will then receive an email confirming the booking, and a text message just before pick-up with the driver’s full details, including contact numbers, pick-up location and vehicle information.

Hertz DriveU vehicles are grouped under Standard, Premium, Luxury, Green and Van categories for customers to choose the option that best suits their needs in more than 300 airports across 70 countries.

For airport pickups, a Hertz DriveU professional driver, equipped with a digital board displaying the passenger’s name, will be waiting at arrivals up to 90 minutes, depending on the vehicle’s category at no extra cost. As part of the service, the customer’s flight is tracked at all times to ensure that the driver is at the airport when the customer arrives, even if there has been a last minute change.

As changes are part of daily life, customers can also cancel the service for free up to one hour before the booked pickup time.  

In addition, members of the Flying Blue loyalty program using Hertz DriveU will earn 3 Miles per dollar, euro or pound spent.

Part of Air France La Première service

As part of the exclusive, tailor-made services available to them, Air France customers travelling in La Première – the company’s top tier cabin – can currently enjoy complimentary Hertz DriveU transfers at Paris-Charles de Gaulle – more airports to come.

Each Air France La Première guests receives a personalized welcome throughout his/her journey, starting with a Hertz DriveU transfer with a private driver. La Première customers travelling with Hertz DriveU to Paris-Charles de Gaulle will be greeted by a porter who will accompany them to La Première Lounge, where they can relax and enjoy fine dining by Alain Ducasse. Then, customers will be ready for stress-free boarding at their convenience.

The service can be booked via a dedicated telephone number for La Première customers, up to 24 hours before the transfer.