Hot Food Service Returns to American Airlines Lounges

American Airlines has announced select Admirals Club lounges across the US are reintroducing complimentary hot food items starting Aug. 12. Complimentary dishes including scrambled eggs or oatmeal in the morning and soup or macaroni and cheese in the afternoon.

Starting Aug. 19, lounges will offer food-for-sale menu items all day accessible using QR codes.

The move is part of the airline’s phased reopening strategy for its Admirals Club lounges and ongoing response to COVID-19. So far, the airline has not announced which among its 15 Admirals Club lounges currently open will be offering the service, saying only timing and menus will vary by location.

However the announcement did mention deep dish pizza at Chicago O’Hare or a sliced brisket sandwich at Dallas Fort Worth International. All menus will feature vegetarian and gluten-free options.

According to the airline, the new menu items will be prepared “while strictly following all CDC guidelines.” Gloved and masked team members will work behind protective screens at a “safe social distance” and serve the hot menu items in disposable containers.

Face coverings are required while guests are in the lounges, but can be removed to eat or drink. Among the other changes which the airline says guests can expect while visiting the lounges:

• Plexiglas shields at reception and service desks.

• Foot-operated door openers to enable touchless operation of restroom doors (where feasible).

• Hand sanitizer stations for guests.

• Increased cleaning/disinfecting frequency of tables and chairs.

• Signage and floor decals to remind guests to practice social distancing.

• Capacity limited to 50 percent.

aa.com